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FAQ

FAQ's

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Frequently Asked Questions

Catering

  • How do you ensure food safety and quality?

    We adhere to strict food safety and hygiene standards in our kitchen and during the event. Our team is trained in safe food handling practices, and we use only the freshest ingredients to ensure high quality and delicious meals. We are proud to have received a 5-star food hygiene ra ting from Solihull Council, reflecting our commitment to maintaining the highest standards of food safety and quality. 

  • How do I get started with booking your buffet catering service?

    To get started, simply contact us through our website or phone 0121 744 3957 . We will discuss your event details, menu preferences, and any special requirements, then provide you with a personalised quote and guide you through the booking process. 

  • What is your cancellation policy?

    Our cancellation policy varies depending on the timing and size of the event. Please refer to our terms and conditions or contact us directly for detailed information on our cancellation policy. 

  • Can I customise my buffet menu?

    Yes, we offer customisable buffet menus to suit your tastes and event theme. Our team will work with you to create a menu that meets your specific needs and preferences. 

  • Do you provide tableware and table cloths?

    Yes, we can provide tableware, cutlery, glasses, and linens as part of our catering packages. If you have specific requirements, please let us know, and we can arrange it accordingly. 

  • How are your buffets priced?

    Our buffet prices are based on the menu selection, the number of guests, and any additional services requested. We strive to offer competitive and transparent pricing. Contact us for a customised quote tailored to your event. 

  • Can you accommodate dietary restrictions and special requests?

    Absolutely! We are committed to catering to various dietary needs and preferences, including vegetarian, vegan, gluten-free, nut-free, and other specific allergies or restrictions. Please let us know your requirements in advance. 

  • How far in advance do I need to book your services?

    We recommend booking as early as possible to ensure availability, especially during the summer season. Ideally, booking 2 weeks in advance is recommended, but we can often accommodate shorter notice depending on what events we have already got booked in. 

  • What types of events do you cater to?

    We cater to a wide variety of events, including weddings, corporate events, birthday parties, anniversaries, family gatherings, and more. No event is too big or too small for our services. 

  • Why Are Our Buffet Prices So Low?

    We understand that you might be curious about how we can offer our catering buffets at such low prices. Here are the key reasons:

    Bulk Purchasing: We buy ingredients in large quantities, which allows us to take advantage of bulk pricing and pass the savings on to you.

    In-House Preparation: By preparing most of our dishes in-house, we reduce costs associated with outsourcing and ensure the highest quality standards are met.

    Minimal Overhead: We operate with minimal overhead expenses, focusing on what truly matters—delicious food and excellent service. This approach allows us to offer competitive pricing without sacrificing quality.

    Our commitment to affordability does not compromise the quality of our food or service. We strive to deliver delicious, high-quality buffets that meet your needs and budget. If you have any questions or need further information, please don't hesitate to contact us. 

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